She doesn’t like you for whatever reason. You’re fucked. Go to another hall.
I’ve seen this in Michigan. A guy came in and was told he needed BST on his STCW-95. He had the certs from his school but the stupid bitch behind the counter wouldn’t hear that the Coast Guard no longer put BST on the STCW-95.
I stepped in and called the Toledo REC and verified that they were not putting the BST on the STCW-95, told that dumb waste of space so, and the CG guy had me tell her to call the Toledo REC directly and he would verify it.
Of course she wouldn’t do it. And that was the last time I ever went to the Michigan hall. Maybe she was waiting for some cash to slip her way? Maybe she was just a worthless shitpile? Who can say.
They tolerated that level of stupidity at Michigan. They may tolerate that level of stupidity at Washington. Maybe you got lucky and got the same woman six years later?
If I sound pissed off I am. Six years later and they still play the same game. (I was SIU for eight years with another four via MSC and at this point their political bullshit needs to go back to their mafia hideaway in MD.)