The following was submitted by good friend and gCaptain contributing author, John G. Denham:
I have been TWICed. My experience on the web to pre-register was unsuccessful after a number of attempts. No matter how I tried I could not get my email address to be accepted. In desperation I called and was informed the number 1 866 DHS TWIC was temporarily unavailable. Therefore with time to spare I sought guidance to find the local TWIC REGISTRATION CENTER. To my surprise one was located in BENICIA, CALIFORNIA on Park Road. The directions include a small scale map of California that included the entire state with a star near Vallejo,California; attempts to enlarge the map failed. That was it. At 0900 June 23, I ventured to Benicia and with the help of several locals I located Park Road and found the center in a private business’ compound. Without a reservation I was in and out and registered in 30 minutes, thanks to the help of several enthusiastic TWIC workers. I was informed that in several weeks I would be informed my TWIC card would be available.
On 1 July I was informed by email my card was available for pick-up. Again, I tried to register for an appointment as suggested but to no avail. Gamboling I arrived at the center at 1300 on 2 July and asked if I had a reservation. At 1500 I departed the center with my TWIC card authenticated and activated and dated June 26 2009. I departed with the thought that service is a matter of luck. The employees are excellent and working under difficult conditions with complicated processes with some difficult customers. I recommend you arrive early and plan to stay late, but if lucky - piece of cake. JGD