Sorry Capt Nemo, but I disagree. I have served twice as a Commanding Officer in the Coast Guard. It is not a matter of a pissing contest, it is a matter of professionalism. I suppose if the mariner managed to be rude and arrogant in his complaint it might not mean much, but I can assure you that on the front line CO’s are very interested in hearing when the public has issues with their boarding parties.