UKHO e-Navigator for ECDIS

Does anybody on gCaptain have any experience with this program? We are supposed to be a paperless ship but are having trouble with our e-Navigator planning station and our ECDIS (Transas 4000). We are trying to load AVCS and ARCS charts from the planning station to the ECDIS. Before anybody makes the comment all manuals have been consulted so I figured I would give this a shot. If any of you out there have any experience with this I would appreciate your help.