It appears the NMC is considering shutting down the one useful system they’ve given us to interact with them. What gives?
Potential Shutdown of Mariner Live Chat On July 1, 2015, the National Maritime Center launched an online chat web tool as part of acontinued effort to better serve the maritime community. The response from users has beenextremely positive. However, a review of the system is being conducted and Live Chat may beshut down in January 2017. In the event that Live Chat is shut down, our customer service center will continue to serve you.The same dedicated individuals who answer questions via Live Chat will continue answeringphone and e-mail inquiries. Mariners and other providers should contact the NMC Customer Service Center via e-mail atIASKNMC@uscg.mil or by calling [1-888-IASKNMC](tel:1-888-IASKNMC) ([427-5662](tel:427-5662)) with any questions. Sincerely,
//K. R. Martin//
Kirsten R. MartinCaptain, U.S. Coast GuardCommanding Officer