Mr. Cavo, please

Mr. Cavo,

Thank you for looking into this; from some of the other posts it would appear this is an issue not addressed as of yet. It is comforting to know, that when dealing with a large and sometimes impersonal bureaucratic organization such as the NMC, that we have someone like you, to sort the wheat from the chaff.
To the rest of you, who took your time to commiserate or offer suggestions, thank you also, fair winds and following seas[B].[/B]