I submit my app at a west coast REC on a Friday. The same day I get an email that it has been received and forwarded to the NMC.
The following Wednesday I get an email:“Your application has cleared the safety and suitability vetting process and has moved on to the medical screening process.”
Two days later, one week from the time I drop off my application - I get another email: “Your application has cleared the safety and suitability vetting and medical screening/evaluation processes and is currently awaiting a professional qualification evaluation.”
Monday, the next workday: “Your application is being evaluated for professional qualifications.”
But later that same day - another email: “Additional information is required to complete the evaluation of your application. You will receive a letter from the National Maritime Center detailing the information requested. For more information, you may also visit Homeport’s Merchant Mariner Application Status site, which is updated daily. Please Note: You have 90 days from the time of your official letter from the Coast Guard to submit the required information.”
How can this be? Under the new system, I have a 16000-ton mate license with oceans endorsement, ARPA and GMDSS. All I was submitting was a new drug test and two sea time letters! So I email the NMC and ask if they can tell me what is needed. I am quickly emailed a response that nothing is needed from me. I am told the the “Awaiting Info” request is an internal request and that no letter has been sent to me. I should just disregard the earlier email.
Two weeks go by… . My status has not changed… “Awaiting Info” I call the NMC and relay the above email conversation and, over the phone, I am told that the “awaiting info” request is a software glitch and that there is nothing needed from me. My file is still being evaluated. :
It is now the end of the third week since my “Awaiting Info” email. I call the NMC this afternoon and explain that I am getting a little nervous because my status still has not changed, I have not been requested to provide any info, and, I have nothing in writing other than the “Awaiting Info” notice on the NMC web site.
I am told: “Yes we are awaiting information from YOU! A letter was drafted on Wednesday and is sitting on someone’s desk for signature. Once it is signed we can send an email informing you of the missing information. Until that letter is signed, we can’t say what the requested information is.” :mad: