Penalty in CFR or USC for failure to provide sea time letter?

Where Y’at, DC?

For sure they must legally (46 CFR 14.305 et seq) but what’s the penalty if they don’t? My sitch is with a defunct volunteer program that can’t find their logs but won’t sign the letters I’ve drafted “until they find the logs.” It’s been over a month now & nobody’s picking up the phone any more.