Pay.gov MMC issues

Hello, has anyone dealt with the NMC having issues validating the pay.gov payment?
I paid on 29 Feb for the MMC and sent the receipt on 13 March along with other documents.

April 19th I received a letter stating to submit the issuance and evaluation fees, which I did - on 29 Feb.
So I emailed the receipt again, but still haven’t heard back.

Does anyone know if MSC can assist in contacting NMC about this?

They probably lost the receipt you sent in the first time.

Why would MSC be able to help?

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