Sailing as Master on small vessels with small crews, mostly on coastwise routes, mostly with a 6/6 watch schedule, and often without much distance between ports, it never ceases to amaze me that so many of the office staff think we do nothing but lounge around while the autopilot does everything for us.
Some of them delight in creating more unnecessary paperwork that no one will ever read. Some make time to micromanage production of some newly discovered, but antiquated form that no one else has ever heard of, with great glee. The worst are the junior bookkeepers. They love to call at 2pm in the afternoon, get really upset when they are told that I’m asleep, and insist that I be awakened to do my job. Usually, they want to discuss how to properly categorize a two month old $100 invoice from some hardware store. Frankly my dear, I don’t give a damn.
My favorite are the “sales managers” that call and want to know if a dozen containers numbered such and such are on the barge. I say, don’t you have a copy of the manifest? They say, sure, but regardless of the manifest, the customer needs to know if these containers are actually on the barge. I saw, well the barge is half a mile behind us. They say, that’s great, how long will it take you to go back and look for these containers.