“Credential State Flow Diagram” ~~ Diarrhea or Constipated? post your votes
If you want anyone to respond, posting a link would be helpful, I work for the CG and had no idea what you were talking about and had to go and hunt for the diagram. I doubt any other users here will be interested enough to make that effort.
That your e-mail did not robotically parrot the exact words of the diagram doesn’t mean it is in a process step not on the diagram. It should be obvious to most reasonable people that printing an MMC is part of the process of issuing it, and thus an application that has been approved to issue is in the step “approved to print.”