Can I ask here some questions about shipping please?

I live in Romania. We dont have that, no support, just a stupid asshole who does his PhD's on students' hard work. Romanian Educational System what can I do? I cant buy books too expensive I have 3 simple questions which can be answered with less than 1 sentence each. And all I get is being called (a moron, lazy, just in other words). Why would you call someone an idiot or treat him like one. Why dont people, if they dont have something constructive to say, just move on to other parts of the forum and leave me alone?