I see that the first and oldest Duck tour in Wisconsin has said that there is nothing wrong with their operation and they don’t plan to change anything.
I don’t think that’s the right message. Seems like it would be better if they said something along the lines of “we have confidence in our captains and procedures but, of course in the light of recent events we plan a thorough review.”
That’s how I read that article, the NWS is always looking at how they communicate warnings and so forth to the public, this needs to be looked at as well.
Having said that the public does seem to have a poor understanding of how forecasts work. I’m sure many mariners can benefit from improving understanding as well. I mentioned up thread how I’ve made errors using radar phone apps so I can see how it can happen.
I see this is what is recommended for phones in situations like this: 
- here