That and more are all in this single comment on a Brad Delong post.
That quote refers to when Odysseus returns home and kills his female slaves by hanging.
The first lesson is how tug crew interact which I mentioned a couple time but have never really been able to explain, this is good:
But among that depiction you get what I think of as the essential Drake thing, which is a vehicle crew. They may not like each other much; they may not, in some senses of the word, trust one another. But they are entirely predictable to one another, and reliable. And it’s that obligation of reliability that lets people…
Larger crews by default tend to devolve into smaller groups, each with it’s own goals and priorities.
The second lesson is this:
"theory informs; practice convinces.
On a large ship tasks are divvied up such that no one crew member has to confront how little they understand things beyond their own specialty. Deck officers can get by with only the most superficial understanding of engineering, which seems weird given how mechanical complex modern ships are.
Here is the cure:
If you want people to exhibit empathy for those whose state is not theirs and whose expertise is different, you need to make most of education involve failure; do this material thing at which you are unskilled. Allowing education to be narrow, and to avoid all reminder that the world is wider and that to a first approximation everyone is utterly incompetent, just encourages arrogance. Arrogance is terrible insecurity management; it makes the other monkeys less inclined to help you. (Yes of course we should overtly teach both insecurity management and band forming best practices in simple overt language.)
I do not mean “fight in a war”; I mean “use power tools”, “split wood/use an axe”, “build something to keep the rain off and sleep under it”, “assemble a pontoon bridge”, “portage in haste”, “use a wood-fired oven”, “make jam” (think about the failure modes for a minute), and such like; all of these things can hurt or kill you, and at group scales you can’t possibly take sufficient care of yourself by yourself…
@freighterman1 has mentioned this as well. Learning to navigate using fixes, DRs and tracklines and so forth and then having to navigate the length of the inside passage by eye and no tools except a simple radar was a lesson for me in how little I knew.
Towing was the same thing again.