The 3 Elements of Trust - From Harvard Business Review, I came across it scrolling through Capt Sully twitter feed.
This was way at the end:
We have regularly found in our research that if a leader has a preference for a particular skill, they are more likely to perform better at it. … Because you need to be above average on each, it is probably worth your time to focus on improving the latter.
I’ve found this to be the case, technical skills that are closer to traditional seamanship tend to be more rewarding to work on, shiphandling, weather and the like.
This is likely why some people don’t like “soft” subjects like trust which can be critical. It’s why I never liked doing payroll.