# Problems with gCaptain Phone App

**URL:** <https://forum.gcaptain.com/t/problems-with-gcaptain-phone-app/12049>\
**Category:** gCaptain\
**Created:** [February 6, 2014, 2:04am UTC](https://forum.gcaptain.com/t/problems-with-gcaptain-phone-app/12049 "2014-02-06T02:04:24Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Bigpuddie](https://avatars.discourse-cdn.com/v4/letter/b/e9c0ed/32.png) [@Bigpuddie](https://forum.gcaptain.com/u/Bigpuddie)\
**Post date:** [February 6, 2014, 2:04am UTC](https://forum.gcaptain.com/t/problems-with-gcaptain-phone-app/12049/1 "2014-02-06T02:04:24Z")

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The gCaptain phone App does not work and has not worked for 2 months, at least on Samsung Galaxy. I am not the only one with this issue. Upon opening App, I Get error code " the remote server sent an unknown response. This could be a result of the forum software plugin being outdated or having a conflict". I have uninstalled and reinstalled app and still no success. Are any other brands of phones having issues? Please fix this issue gCaptain. Thank You!

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**Author:** ![txh2oman](https://avatars.discourse-cdn.com/v4/letter/t/ee59a6/32.png) [@txh2oman](https://forum.gcaptain.com/u/txh2oman)\
**Post date:** [February 6, 2014, 12:52pm UTC](https://forum.gcaptain.com/t/problems-with-gcaptain-phone-app/12049/2 "2014-02-06T12:52:58Z")

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Same here – it’s been nearly a month for me. Galaxy S4, Androd 4.2.2; worked fine before (server tinkering, I assume), not at all now. Uninstalled and reinstalled app. No joy. Messaged John, no response yet.

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**Author:** ![captrjo](https://avatars.discourse-cdn.com/v4/letter/c/c68b51/32.png) [@captrjo](https://forum.gcaptain.com/u/captrjo)\
**Post date:** [February 8, 2014, 11:10am UTC](https://forum.gcaptain.com/t/problems-with-gcaptain-phone-app/12049/3 "2014-02-08T11:10:58Z")

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No working on Casio Commando 4G either, hasn’t for a while.

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**Author:** ![BowchickaBowditch](https://avatars.discourse-cdn.com/v4/letter/b/a587f6/32.png) [@BowchickaBowditch](https://forum.gcaptain.com/u/BowchickaBowditch)\
**Post date:** [February 9, 2014, 12:12am UTC](https://forum.gcaptain.com/t/problems-with-gcaptain-phone-app/12049/4 "2014-02-09T00:12:37Z")

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> [@"captrjo"](#):
>
> No working on Casio Commando 4G either, hasn’t for a while.

I feel you. My TI-83+ is also having problems loading the forum.

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**Author:** ![captrjo](https://avatars.discourse-cdn.com/v4/letter/c/c68b51/32.png) [@captrjo](https://forum.gcaptain.com/u/captrjo)\
**Post date:** [February 12, 2014, 5:13am UTC](https://forum.gcaptain.com/t/problems-with-gcaptain-phone-app/12049/5 "2014-02-12T05:13:00Z")

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[QUOTE=BowchickaBowditch;130368]I feel you. My TI-83+ is also having problems loading the forum.[/QUOTE]

Let us know how that works out for you…

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**Author:** ![kfj](https://avatars.discourse-cdn.com/v4/letter/k/ebca7d/32.png) [@kfj](https://forum.gcaptain.com/u/kfj)\
**Post date:** [February 22, 2014, 5:01pm UTC](https://forum.gcaptain.com/t/problems-with-gcaptain-phone-app/12049/6 "2014-02-22T17:01:28Z")

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Bump…

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**Author:** ![wafinator](https://avatars.discourse-cdn.com/v4/letter/w/c2a13f/32.png) [@wafinator](https://forum.gcaptain.com/u/wafinator)\
**Post date:** [March 6, 2014, 11:50pm UTC](https://forum.gcaptain.com/t/problems-with-gcaptain-phone-app/12049/7 "2014-03-06T23:50:42Z")

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Has it been removed from the iOS App Store completely? Recently restored my iPad and went to download it again and it’s nowhere to be found.

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**Author:** ![RubberRhib888](https://avatars.discourse-cdn.com/v4/letter/r/76d3ee/32.png) [@RubberRhib888](https://forum.gcaptain.com/u/RubberRhib888)\
**Post date:** [March 7, 2014, 7:26am UTC](https://forum.gcaptain.com/t/problems-with-gcaptain-phone-app/12049/8 "2014-03-07T07:26:34Z")

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> [@"wafinator"](#):
>
> Has it been removed from the iOS App Store completely? Recently restored my iPad and went to download it again and it’s nowhere to be found.

I tried to download the app 1.5 weeks ago and it was not listed in the App Store. I have android and apple products. This is very frustrating. What gives??

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**Author:** ![wafinator](https://avatars.discourse-cdn.com/v4/letter/w/c2a13f/32.png) [@wafinator](https://forum.gcaptain.com/u/wafinator)\
**Post date:** [March 7, 2014, 10:17am UTC](https://forum.gcaptain.com/t/problems-with-gcaptain-phone-app/12049/9 "2014-03-07T10:17:35Z")

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Previously my app worked somewhat ok, it’d crash pretty frequently and lock down for hours at a time, but it was still more convenient on a mobile device than the website. I’d guess though that if it was having such problems, especially as described above, that either Apple and Google pulled it themselves for being consistently broken, or the developer did. I’d expect some sort of announcement from the gCaptain admin though if it was the latter. Other threads seem to indicate that the developers are “working on it”.

Honestly they should just put the forum on Tapatalk and ditch their buggy homegrown app. The other features on the gCaptain app are nice (the industry news blog is pretty decent), but that’s only the case when it actually works and is supported.

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**Author:** ![brjones](https://avatars.discourse-cdn.com/v4/letter/b/df788c/32.png) [@brjones](https://forum.gcaptain.com/u/brjones)\
**Post date:** [March 7, 2014, 10:55am UTC](https://forum.gcaptain.com/t/problems-with-gcaptain-phone-app/12049/10 "2014-03-07T10:55:45Z")

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My iphone app was horrible. Worst of all my apps. It would crash and had to be deleted then reinstalled. Like said it was easier when at work to use than bringing my laptop. However in the last 2 months my app has been flawless. I just loaded it on my iPad a couple weeks ago and I too has been good. Whatever bug was fixed I can’t complain anymore

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**Author:** ![john](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.gcaptain.com/john/32/5_2.png) [@john](https://forum.gcaptain.com/u/john)\
**Post date:** [March 10, 2014, 8:22pm UTC](https://forum.gcaptain.com/t/problems-with-gcaptain-phone-app/12049/11 "2014-03-10T20:22:43Z")

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[QUOTE=wafinator;132455]  
I’d guess though that if it was having such problems, especially as described above, that either Apple and Google pulled it themselves for being consistently broken, or the developer did.[/QUOTE]

How about we stop making assumptions?

We realize that a lot of people are frustrated but the problem isn’t our lack of concern… the problem is that the developer was too good and was bought out by vbulletin. Which “should” be a good thing except vbulletin’s support is terrible and we (gCaptain Admin’s) have no access to the code.

We have nothing to do with the apple or google approval process and are as frustrated (probably more) than you. This is a vbulletin problem that’s not site specific…

[QUOTE=wafinator;132455]  
Honestly they should just put the forum on Tapatalk and ditch their buggy homegrown app. [/QUOTE]

As mentioned the app isn’t homegrown (it’s the official vbulletin app), and we have had very few complaints about the iPhone version.

Yes, the android version is currently broken and I am looking into tapatalk but it’s buggy as hell which gives us only two, admittedly poor, choices (1) continue to work with vbulletin to fix the problem (2) switch to a platform where we know we’ll have problems.

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**Author:** ![mainecheng](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.gcaptain.com/mainecheng/32/43544_2.png) [@mainecheng](https://forum.gcaptain.com/u/mainecheng)\
**Post date:** [March 10, 2014, 9:21pm UTC](https://forum.gcaptain.com/t/problems-with-gcaptain-phone-app/12049/12 "2014-03-10T21:21:38Z")

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John,  
can you put the link up for the Apple app? Mine froze, Thanks,

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**Author:** ![john](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.gcaptain.com/john/32/5_2.png) [@john](https://forum.gcaptain.com/u/john)\
**Post date:** [March 12, 2014, 6:16am UTC](https://forum.gcaptain.com/t/problems-with-gcaptain-phone-app/12049/13 "2014-03-12T06:16:30Z")

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[QUOTE=mainecheng;132660]John,  
can you put the link up for the Apple app? Mine froze, Thanks,[/QUOTE]

Danm, it was pulled from the Apple store.

If you already have the iPhone version on your phone it should work without problem… but that doesn’t help you chief.

I do apologize guys. This issue is my primary concern right now and I’ve cleared my schedule this week to work on solutions.

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**Author:** ![mainecheng](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.gcaptain.com/mainecheng/32/43544_2.png) [@mainecheng](https://forum.gcaptain.com/u/mainecheng)\
**Post date:** [March 17, 2014, 7:22am UTC](https://forum.gcaptain.com/t/problems-with-gcaptain-phone-app/12049/14 "2014-03-17T07:22:41Z")

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Just want to be clear, I’m not complaining. i find the Phone app very useful for those long meetings when my interaction is not needed and I need something to occupy my mind. really like it.

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**Author:** ![KrustySalt](https://avatars.discourse-cdn.com/v4/letter/k/3ec8ea/32.png) [@KrustySalt](https://forum.gcaptain.com/u/KrustySalt)\
**Post date:** [March 19, 2014, 7:49pm UTC](https://forum.gcaptain.com/t/problems-with-gcaptain-phone-app/12049/15 "2014-03-19T19:49:03Z")

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If they tried to fix the app as fast as they shut down some of these threads, we would have been in business months ago!

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**Author:** ![coldduck](https://avatars.discourse-cdn.com/v4/letter/c/ce7236/32.png) [@coldduck](https://forum.gcaptain.com/u/coldduck)\
**Post date:** [March 19, 2014, 9:34pm UTC](https://forum.gcaptain.com/t/problems-with-gcaptain-phone-app/12049/16 "2014-03-19T21:34:44Z")

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Why is the emergency towing thread locked?

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**Author:** ![txwooley](https://avatars.discourse-cdn.com/v4/letter/t/7993a0/32.png) [@txwooley](https://forum.gcaptain.com/u/txwooley)\
**Post date:** [March 20, 2014, 11:46am UTC](https://forum.gcaptain.com/t/problems-with-gcaptain-phone-app/12049/17 "2014-03-20T11:46:06Z")

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[QUOTE=coldduck;133334]Why is the emergency towing thread locked?[/QUOTE]

I was wondering too. I was actually learning a few things there.

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**Author:** ![coldduck](https://avatars.discourse-cdn.com/v4/letter/c/ce7236/32.png) [@coldduck](https://forum.gcaptain.com/u/coldduck)\
**Post date:** [March 20, 2014, 3:38pm UTC](https://forum.gcaptain.com/t/problems-with-gcaptain-phone-app/12049/18 "2014-03-20T15:38:55Z")

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I guess because kennebec captain and topsail were bickering like little girls. It was becoming one of the better threads until they high jacked it.

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**Author:** ![Kennebec\_Captain](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.gcaptain.com/kennebec_captain/32/13_2.png) [@Kennebec\_Captain](https://forum.gcaptain.com/u/Kennebec_Captain)\
**Post date:** [March 20, 2014, 7:50pm UTC](https://forum.gcaptain.com/t/problems-with-gcaptain-phone-app/12049/19 "2014-03-20T19:50:11Z")

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The E towing thread is back up

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**Author:** ![kfj](https://avatars.discourse-cdn.com/v4/letter/k/ebca7d/32.png) [@kfj](https://forum.gcaptain.com/u/kfj)\
**Post date:** [April 21, 2014, 6:05am UTC](https://forum.gcaptain.com/t/problems-with-gcaptain-phone-app/12049/20 "2014-04-21T06:05:19Z")

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Any updates?

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