# Cynefin - Useful framework or bullshit?

**URL:** <https://forum.gcaptain.com/t/cynefin-useful-framework-or-bullshit/55255>\
**Category:** Scuttlebutt\
**Created:** [May 3, 2020, 11:33am UTC](https://forum.gcaptain.com/t/cynefin-useful-framework-or-bullshit/55255 "2020-05-03T11:33:32Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Kennebec\_Captain](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.gcaptain.com/kennebec_captain/32/13_2.png) [@Kennebec\_Captain](https://forum.gcaptain.com/u/Kennebec_Captain)\
**Post date:** [May 3, 2020, 11:33am UTC](https://forum.gcaptain.com/t/cynefin-useful-framework-or-bullshit/55255/1 "2020-05-03T11:33:32Z")

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I posted about this graphic on another thread. I find the unnecessary fancy name off-putting (liberal bullshit; making something simple unnecessarily complicated) but I was intrigued by the concept.

I looked around for an alternative and came across Tom Graves who uses “SCAN” instead, this is his graphic.

![image](https://us1.discourse-cdn.com/flex016/uploads/gcaptain_maritime_forum/original/2X/6/624caa2c8a1dd573ef76c62b88b0f2ed4ee5f944.png)

Where I found this useful is as a way of thinking about the issue mariners have with written procedures. That’s almost all the mariners at Linkedin complain about - that good seamanship can’t be broken down into a series of simple steps.

But not all the problems a mariner has to solve are the same. A problem that is “simple and straightforward” can be more easily broken down into simple steps. And so forth.

Use "best practice when the third mate inspects the fire extinguisher and "good practice when voyage planning.

Here are some links:

[http://weblog.tetradian.com/2011/11/09/comparing-scan-and-cynefin/](http://weblog.tetradian.com/2011/11/09/comparing-scan-and-cynefin/)

This one in the comments is the creator of Cynefin, Dave Snowden responding to Tom Graves criticism

[http://weblog.tetradian.com/2010/02/22/alternatives-to-cynefin/](http://weblog.tetradian.com/2010/02/22/alternatives-to-cynefin/).

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**Author:** ![Dave\_Snowden](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.gcaptain.com/dave_snowden/32/13749_2.png) [@Dave\_Snowden](https://forum.gcaptain.com/u/Dave_Snowden)\
**Post date:** [May 3, 2020, 8:57pm UTC](https://forum.gcaptain.com/t/cynefin-useful-framework-or-bullshit/55255/2 "2020-05-03T20:57:32Z")

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Tom actually deleted most of the responses - he made some nonsensical statements about chaos only being seen as something to exit from in Cynefin - it isn’t and I posted written evidence but that was taken down. Why you would use the word ‘liberal’ I don’t know

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**Author:** ![Kennebec\_Captain](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.gcaptain.com/kennebec_captain/32/13_2.png) [@Kennebec\_Captain](https://forum.gcaptain.com/u/Kennebec_Captain)\
**Post date:** [May 3, 2020, 9:44pm UTC](https://forum.gcaptain.com/t/cynefin-useful-framework-or-bullshit/55255/3 "2020-05-03T21:44:42Z")

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This is unexpected. Thanks for the comment. Welcome to gcaptain!

The liberal part I can explain. It’s an inside joke here at the house. Basically conservatives today seem to like to dumb things down. Sometimes that’s a not a good idea. So for example a suggestion that perhaps it might be a good idea to look at the manual before tearing into a piece of equipment, “that’s a bunch of liberal bullshit” is both an acknowledgement that it might be a prudent to do so but also that the plan remains to plunge ahead.

As far as the chaos, that part I’ve not delved into. Not sure I’d understand it without spending a lot of time and maybe not then.

Tom Graves mentions Col John Boyd who I like for breaking down these ideas for people working at the operations level. Do you have any recommendations?

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**Author:** ![Dave\_Snowden](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.gcaptain.com/dave_snowden/32/13749_2.png) [@Dave\_Snowden](https://forum.gcaptain.com/u/Dave_Snowden)\
**Post date:** [May 4, 2020, 7:43am UTC](https://forum.gcaptain.com/t/cynefin-useful-framework-or-bullshit/55255/4 "2020-05-04T07:43:20Z")

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We did a lot of work to map OODA to Cynefin last November - in Quantico with the Boyd archives - strong links between the two. And by the way, it isn’t “unnecessarily complicated” to use a word in a language few people know - it means they make fewer assumptions that with a common English name. It’s a basic sense-making technique with considerable utility.

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**Author:** ![Kennebec\_Captain](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.gcaptain.com/kennebec_captain/32/13_2.png) [@Kennebec\_Captain](https://forum.gcaptain.com/u/Kennebec_Captain)\
**Post date:** [May 4, 2020, 2:19pm UTC](https://forum.gcaptain.com/t/cynefin-useful-framework-or-bullshit/55255/5 "2020-05-04T14:19:23Z")

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I read your comments on Tom’s site again so I see your point. Proof is in the pudding, using “Cynefin” forces a look without preconceptions.

I hadn’t made the connection to the term “sense-making” till now. That brings to mind Karl Weick. I’ve gotten a lot from reading his stuff. In particular _The Collapse of Sensemaking in Organizations: The Mann Gulch Disaster_ and his analysis of the Tenerife air disaster.

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**Author:** ![Dave\_Snowden](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.gcaptain.com/dave_snowden/32/13749_2.png) [@Dave\_Snowden](https://forum.gcaptain.com/u/Dave_Snowden)\
**Post date:** [May 4, 2020, 2:26pm UTC](https://forum.gcaptain.com/t/cynefin-useful-framework-or-bullshit/55255/6 "2020-05-04T14:26:34Z")

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There are five schools of sense-making 🙂 Weick, Dervin, Klein, Various big Data Guys and me (there is an article which describes this)

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**Author:** ![Kennebec\_Captain](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.gcaptain.com/kennebec_captain/32/13_2.png) [@Kennebec\_Captain](https://forum.gcaptain.com/u/Kennebec_Captain)\
**Post date:** [May 4, 2020, 2:30pm UTC](https://forum.gcaptain.com/t/cynefin-useful-framework-or-bullshit/55255/7 "2020-05-04T14:30:09Z")

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> [@Dave\_Snowden](#):
>
> Weick, Dervin, Klein

Ok then, that leads me here: [https://cognitive-edge.com/blog/what-is-sense-making/](https://cognitive-edge.com/blog/what-is-sense-making/)

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**Author:** ![Dave\_Snowden](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.gcaptain.com/dave_snowden/32/13749_2.png) [@Dave\_Snowden](https://forum.gcaptain.com/u/Dave_Snowden)\
**Post date:** [May 4, 2020, 3:44pm UTC](https://forum.gcaptain.com/t/cynefin-useful-framework-or-bullshit/55255/8 "2020-05-04T15:44:35Z")

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12 years out of date! You might want to check out Hayward Jones “Sensemaking methodology” in EPIC April 6th 2015

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**Author:** ![Kennebec\_Captain](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.gcaptain.com/kennebec_captain/32/13_2.png) [@Kennebec\_Captain](https://forum.gcaptain.com/u/Kennebec_Captain)\
**Post date:** [May 8, 2020, 11:14am UTC](https://forum.gcaptain.com/t/cynefin-useful-framework-or-bullshit/55255/9 "2020-05-08T11:14:40Z")

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This Wikipedia article seems good.

> **[Cynefin framework](https://en.wikipedia.org/wiki/Cynefin_framework)**
>
> The Cynefin framework (/kəˈnɛvɪn/ kuh-NEV-in) is a conceptual framework used to aid decision-making. Created in 1999 by Dave Snowden when he worked for IBM Global Services, it has been described as a "sense-making device". Cynefin is a Welsh word for habitat.
> Cynefin offers five decision-making contexts or "domains"—obvious (known until 2014 as simple), complicated, complex, chaotic, and disorder—that help managers to identify how they perceive situations and make sense of their own and othe...

This idea of moving through the domains seems useful.

> **[Cynefin framework | Moving through domains](https://en.wikipedia.org/wiki/Cynefin_framework#Moving_through_domains)**
>
> As knowledge increases, there is a "clockwise drift" from chaotic through complex and complicated to simple. Similarly, a "buildup of biases", complacency or lack of maintenance can cause a "catastrophic failure": a clockwise movement from simple to chaotic, represented by the "fold" between those domains. There can be counter-clockwise movement as people die and knowledge is forgotten, or as new generations question the rules; and a counter-clockwise push from chaotic to simple can occur when a ...

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**Author:** ![Kennebec\_Captain](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.gcaptain.com/kennebec_captain/32/13_2.png) [@Kennebec\_Captain](https://forum.gcaptain.com/u/Kennebec_Captain)\
**Post date:** [May 17, 2020, 11:16am UTC](https://forum.gcaptain.com/t/cynefin-useful-framework-or-bullshit/55255/10 "2020-05-17T11:16:35Z")

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I’ve been reading up a little on the difference between the domains by looking for some examples of each.

According to Wikipedia simple:

> The _simple_ / _obvious_ / _clear_ domain represents the “known knowns”. This means that there are rules in place (or [best practice](https://en.wikipedia.org/wiki/Best_practice)), the situation is stable, and the relationship between cause and effect is clear:

An example is following a recipe.

Complicated:

> The _complicated_ domain consists of the “known unknowns”. The relationship between cause and effect requires analysis or expertise; there are a range of right answers. The framework recommends “sense–analyze–respond”: assess the facts, analyze, and apply the appropriate good operating practice.[[2]](https://en.wikipedia.org/wiki/Cynefin_framework#cite_note-SnowdenBoone2007-2) According to Stewart: "Here it is possible to work rationally toward a decision, but doing so requires refined judgment and expertise. … This is the province of engineers, surgeons, intelligence analysts, lawyers, and other experts.

Complex:

> The _complex_ domain represents the “unknown unknowns”. Cause and effect can only be deduced in retrospect, and there are no right answers. “Instructive patterns … can emerge,” write Snowden and Boone, “if the leader conducts experiments that are safe to fail.” Cynefin calls this process “probe–sense–respond”.

In casual conversation complicated and complex are often used interchangeably. An example of each is from here [A Leader’s Framework for Decision Making](https://hbr.org/2007/11/a-leaders-framework-for-decision-making)

> In a complicated context, at least one right answer exists. In a complex context, however, right answers can’t be ferreted out. It’s like the difference between, say, a Ferrari and the Brazilian rainforest. Ferraris are complicated machines, but an expert mechanic can take one apart and reassemble it without changing a thing. The car is static, and the whole is the sum of its parts. The rainforest, on the other hand, is in constant flux—a species becomes extinct, weather patterns change, an agricultural project reroutes a water source—and the whole is far more than the sum of its parts.

Ferraris are complicated, rainforests are complex.

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**Author:** ![RC.Joe](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.gcaptain.com/rc.joe/32/7346_2.png) [@RC.Joe](https://forum.gcaptain.com/u/RC.Joe)\
**Post date:** [May 19, 2020, 4:46am UTC](https://forum.gcaptain.com/t/cynefin-useful-framework-or-bullshit/55255/11 "2020-05-19T04:46:14Z")

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Beyond begging the question with the “Liberal/Conservative” arguments, the problem I see in this is placing upper management evaluation techniques in the hands of those who aren’t schooled/trained in these methods of thinking. And these are simply evaluation techniques (in my opinion) used to overcome the shortfall of “good judgment skills” with some employees.

It is when these methods cross the boundary of “Line & Staff” (workers and suits) that the suspicion and distrust begins to build. In the end, learning to think and develop good judgment will be invaluable when later faced with problems which could prove costly. Clear understandable evaluation techniques will have their place in this too. So many of these newfangled business buzz words are nothing more than “corporate slang” and at best discommnicate and alienate. It’s been my experience with women in middle management that they feed on new “buzz words” perhaps owing to their native advantage with language. Many persist in trying to use these terms when in meetings with others who don’t yet know their meaning. This is often experienced as a power play when it happens to win thru intimidation. (with words)

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**Author:** ![Kennebec\_Captain](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.gcaptain.com/kennebec_captain/32/13_2.png) [@Kennebec\_Captain](https://forum.gcaptain.com/u/Kennebec_Captain)\
**Post date:** [May 20, 2020, 11:27am UTC](https://forum.gcaptain.com/t/cynefin-useful-framework-or-bullshit/55255/12 "2020-05-20T11:27:57Z")

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Without context it struck me as little buzzword-y but now understanding that it’s intended as a tool for sense-making it makes…well, more sense.

If a search for “Weick” is done here it can be seen I’ve been on this track for a while now.

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**Author:** ![RC.Joe](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.gcaptain.com/rc.joe/32/7346_2.png) [@RC.Joe](https://forum.gcaptain.com/u/RC.Joe)\
**Post date:** [May 20, 2020, 4:11pm UTC](https://forum.gcaptain.com/t/cynefin-useful-framework-or-bullshit/55255/13 "2020-05-20T16:11:29Z")

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I think they’re best keep to the KISS principle. (keep it sweet and simple)

First one I ever saw was called The Marketing Matrix, simple enough for everyone…

* * *

Ideas that have worked well and are sure. . . .|. . . .Ideas that could work with more refinement  
. . . . . . . . . . . . . . . . . . . . . . . . . . .\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_… . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Ideas not worth pursuing or developing. . . . . .|. . . . .Sure fired failures Don’t repeat

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**Author:** ![SeaEagle](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.gcaptain.com/seaeagle/32/17788_2.png) [@SeaEagle](https://forum.gcaptain.com/u/SeaEagle)\
**Post date:** [May 20, 2020, 4:54pm UTC](https://forum.gcaptain.com/t/cynefin-useful-framework-or-bullshit/55255/14 "2020-05-20T16:54:05Z")

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Perhaps I missed something about gentler,kinder world… KISS meant “Keep it simple stupid” in my day. Perhaps long gone concept now. Am still kicking and preach the same thing to the newbies.

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**Author:** ![tengineer1](https://avatars.discourse-cdn.com/v4/letter/t/858c86/32.png) [@tengineer1](https://forum.gcaptain.com/u/tengineer1)\
**Post date:** [May 20, 2020, 5:12pm UTC](https://forum.gcaptain.com/t/cynefin-useful-framework-or-bullshit/55255/15 "2020-05-20T17:12:38Z")

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I’m with you. Management philosophy boiled down to 4 rules. 1. Treat people as you wish you had been treated not as you were treated. 2.There are no stupid questions just stupid answers. 3. I screwed up, sorry. 4. Everybody makes mistakes even when trying to follow rules 1,2 and 3

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**Author:** ![jdcavo](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.gcaptain.com/jdcavo/32/108_2.png) [@jdcavo](https://forum.gcaptain.com/u/jdcavo)\
**Post date:** [May 20, 2020, 5:21pm UTC](https://forum.gcaptain.com/t/cynefin-useful-framework-or-bullshit/55255/16 "2020-05-20T17:21:17Z")

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> [@tengineer1](#):
>
> 2.There are no stupid questions just stupid answers.

That’s only the first part of the rule, [here’s the rest](https://zdnet3.cbsistatic.com/hub/i/2014/08/29/3f2dbd9c-2f4f-11e4-9e6a-00505685119a/11073.jpg).

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**Author:** ![Chief\_Seadog](https://avatars.discourse-cdn.com/v4/letter/c/67e7ee/32.png) [@Chief\_Seadog](https://forum.gcaptain.com/u/Chief_Seadog)\
**Post date:** [May 20, 2020, 5:25pm UTC](https://forum.gcaptain.com/t/cynefin-useful-framework-or-bullshit/55255/17 "2020-05-20T17:25:50Z")

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I’ve always taken the position it is better to ask a stupid question than to make a stupid mistake.

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**Author:** ![tengineer1](https://avatars.discourse-cdn.com/v4/letter/t/858c86/32.png) [@tengineer1](https://forum.gcaptain.com/u/tengineer1)\
**Post date:** [May 20, 2020, 5:36pm UTC](https://forum.gcaptain.com/t/cynefin-useful-framework-or-bullshit/55255/18 "2020-05-20T17:36:50Z")

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One finds oneself at times working for inquisitive idiots. Hence rule 2.

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**Author:** ![Lee\_Shore](https://avatars.discourse-cdn.com/v4/letter/l/e9bcb4/32.png) [@Lee\_Shore](https://forum.gcaptain.com/u/Lee_Shore)\
**Post date:** [May 20, 2020, 6:30pm UTC](https://forum.gcaptain.com/t/cynefin-useful-framework-or-bullshit/55255/19 "2020-05-20T18:30:31Z")

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The first time I saw this framework was long ago. It was being suggested as a way to organize work groups and the quadrants were labeled something like analyzer, promoter, helper, organizer

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**Author:** ![cmakin](https://avatars.discourse-cdn.com/v4/letter/c/48db29/32.png) [@cmakin](https://forum.gcaptain.com/u/cmakin)\
**Post date:** [May 21, 2020, 12:16pm UTC](https://forum.gcaptain.com/t/cynefin-useful-framework-or-bullshit/55255/20 "2020-05-21T12:16:48Z")

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Anytime that I know I am going to ask a stupid question, I start with, "Hey, this is going to sound like I am stupid, but. . . . ". I am never afraid to ask about something that I don’t know.

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