I had a similar thing happen. I cannot talk to NMC myself' I'm too angry. My license consultant checked the STCW box, but no STCW . The consultant talked the Evaluator into fixing it, but I still have not received the stickers.
This is just one of many problems with NMC. At this point I have $700 in consultant fees and 10 months invested in the current application.
This has been a real eye opener about the level of incompetence, non-performance, and don't give a damn attitude through out our Government.